TESTIMONIALS

We feel the Charter difference.

Residents at Charter Senior Living of Hermitage will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.

Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.

“I did a walk through with Donna today as I’m currently looking for a place for a relative with dementia. After seeing how lacking the memory care protocols are at other facilities I was BLOWN AWAY by their treatment options and plans for their memory care residents. The facility is clean, bright and very well decorated. All the patients I saw were engaged, upright and relaxed. I urge you to check this place out if you’re looking for quality and compassionate care.”

– Maria Marquez, Community Member

“After looking at seven different Memory Care communities for my mom, I decided on Charter. It was the best decision I could have made. Everyone (management, staff, kitchen, cleaning, maintenance, and activity coordinators) shows care, comfort and kindness to my mom and makes her feel right at home. Charter has become like a family to me. Donna in the front office has been spectacular. She walked me through the process of getting Mom set up in the right level of care and checks in on her almost every day, even with her demanding workload. Danny, the director, has made sure that Mom’s cognitive and physical status have improved from the day she moved in. With Charter’s fantastic activities and staff, she has progressed not only physically and mentally but has even moved from Memory Care to the main Assisted Living floor. Donna and Danny really care about my mother and not just the corporate bottom line. The staff works to keep residents involved and active while always coming up with new projects and special occasion events. I am so grateful for the care my mother is receiving.”

– Tup Ingram, Family Member of Resident